About
Socia is a communication technology platform operated by Socia 2 LLC. We provide AI-powered messaging services that enable intelligent, contextual SMS conversations. Our platform serves businesses and individuals who need responsive, automated text communication.
Our services include automated customer response systems, appointment reminders, notification delivery, and interactive AI assistants accessible via standard SMS messaging.
SMS Terms of Service
By opting in to receive SMS messages from Socia, you agree to the following terms:
- Message frequency: Message frequency varies based on your interaction. You may receive responses to each message you send, plus occasional service notifications.
- Message and data rates may apply. Check with your carrier for details on your messaging plan.
- Opt-out: You may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
- Opt-in: You opt in to receive messages by sending an SMS to any Socia phone number. By initiating a conversation, you consent to receive automated replies.
- Help: Reply HELP to any message for support information and contact details.
- Content: Messages may include text responses, informational content, and links relevant to your inquiry.
- No purchase required to opt in. SMS services are provided at no additional charge beyond standard carrier messaging fees.
Privacy Policy
Effective Date: February 28, 2026
Information We Collect
When you interact with our SMS services, we collect your phone number and the content of messages you send to us. This information is used solely to provide our messaging services and improve response quality.
How We Use Your Information
- To respond to your SMS messages with relevant, helpful content
- To maintain conversation context for better responses
- To improve our AI systems and service quality
- To comply with legal obligations and enforce our terms
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with service providers (such as Twilio for SMS delivery) as necessary to operate our services, and as required by law.
Data Retention
Message logs are retained for service operation and quality improvement. You may request deletion of your data by contacting us.
Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.
Changes
We may update this policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.